Fundraising, Development and Special Events

When you are fundraising:
The key to successful fundraising is creating and cultivating relationships.

Although much material on nonprofits describes “development” as synonymous with fundraising, most development staff, especially in small operations, will tell you that their real responsibilities extend from marketing to program strategy with the end being not only revenue generation, but long-term viability planning and tracking funded initiatives.

This means that it’s not enough to decide to “go out and get the bucks.” You have to figure out whether your revenue generating activities are efficient and sustainable – especially if you’re a small operation and your time is precious.

The activities under this section all reflect different opportunities and strategies.
Each of these revenue-generating processes requires different sets of skills – your organization and staff may be better suited for some more than others, but a little preparation, practice and experience goes a long way.

Getting the Board involved in fundraising

Most board members join nonprofits knowing that they will be asked to get or give a certain amount of money. Executive directors handle resolving these expectations in different ways – some let the board decide for themselves how much they are individually responsible for, others lay the cards on the table. However you cross that hurdle, do it. Having a board network on your behalf is one of the best ways to build solid individual contributions as well as long-standing supporters. In general, board asks should be at a higher level than you would expect from your average audience member contribution. You need to make it painless for them.

IMPORTANT NOTE! Very few board members want to be only sources of donations. The more valued your board feels for their input on other aspects of your organization, the more likely they are to make an important ask or cut their own check. While members won’t usually want to be embroiled in the minutia of your operations, they will want to see that their fiduciary responsibilities are taken seriously.

Involving Your Board in the Grant Development Process
The first step in getting your Board involved in your organization's grant writing efforts is to capture the complete list of Trustees from every targeted foundation.

Following up your grants
One of the basic principles of fundraising is properly matching up the target with the appropriate representative from your organization to make the request.

In other words, friends give to friends. This tenet of fundraising also rings true in the realm of grant writing.

This list should include full name, title, company, address, and telephone number of each Trustee. The IRS Form 990 requires that every nonprofit organization disclose their complete Board roster. A visit to Guidestar will give you access to the most recent IRS filings for nearly every foundation.

Once this list is compiled, it's not enough to simply give it to your Board of Trustees. Speak individually with each of your Trustees. Ask them if they know anyone on the Boards of the targeted foundations. If not, ask them if they are close with anyone who might work at the same company as a foundation Trustee.

Once you have narrowed your list down and determined which of your Board members knows which foundation Trustees, it's time for your Board to make some phone calls. When your Board member contacts their assigned foundation Trustee there are few things you should always make sure of:

Resources
"Board v. Staff Roles in Fundraising" -- Checklist and get/give form (.pdf)

Click here for an article on getting your board members involved.

Creating a development plan

Resource:
“Develop Your Fund-Raising Plan With Consensus”
Step-by-step guidance to develop your own development plan, and examples of plans to assist in your plan development.

Individual donor cultivation

Donor Relations

Building a financially generous and loyal base of individuals is essential for most nonprofit arts organizations. Not only will this group become a major income source, it will also provide opportunities for expanding your audience. In other words, most happy donors will also be happy audience members and will invite friends to become happy donors and audience members, and so on. So your relationship with individual donors has to be about more than just money and meeting your revenue goals. You have to excite them about your programming, offer them ways to become part of your inner circle and ways for them to bring in their friends and colleagues.

The range of contributions from individuals can be vast – from contributors who give little over the ticket price to major donors with deep pockets. One key strategy to remaining financially viable is to diversify your contribution sources optimally so that if one or two individuals drop out each year it won’t be disastrous. On the other hand, you don’t want time-consuming processes for handling a ton of small contributions so that all your income is eaten up by contribution maintenance.

Prepping the organization

In fundraising, you don’t usually get what you don’t ask for. A lot of beginning nonprofits, often founded by artists, find it hard to solicit individuals for support. If that’s you, remind yourself that if your work’s good enough for your sacrifice, it’s worth the support of others. Your passion can capture people’s imaginations, you need only share it. The trick is to find the right language, focus, and means.

First prepare. Make sure you are ready to manage key information about your potential donors. Be ready to keep accurate, thorough records of each contribution and every contributor. Buy or create a database or filing system that lets you know how much and how often someone gives, what shows they attend, where they live, where they work, what other organizations they help and who they know. Many fundraising software programs are costly, so you may want start with a simple spreadsheet, and use the Foundation Center's Prospect Worksheet as a guide. And always (always!) keep track of your correspondence and contributions. The fastest way to lose a donor is to solicit him for a contribution he already promised on a previous call. Or to not return her call that is asking who to make a check to.

Now that you’re set, let’s start with the easiest prospect – your current audience

Identifying potential individual donors

First look to your current audience.

These guys are already contributing! They like what you do. Now it’s just a question of letting them take more ownership of your success.

  • Make every program activity an opportunity for an individual gift – make it easy to give: put a contribution envelope or a link to your website contribution page in each program book; have a donations box at the entrance
  • Make it easy for every audience member to give you their contact information – put out a raffle bowl for business cards or contact slips, let them vote online for a preferred show in the next season. Use your imagination.
  • Get to know your audience. Use questionnaires - hand out with tickets or send to your email list. Beyond demographics, ask about favorite cultural activities, area restaurants, and what they go to with their children. Your questions should reveal ways in which your contribution campaigns can be more appealing and effective. They may reveal ideal peer organizations or businesses to partner with. And, in aggregate, what your typical audience profile is. Is it the one you thought it would be? What do you need to do to bring in a different profile?
  • Your very first audiences are usually your closest family and friends. It's ok to ask them for support and you may be surprised by how much they can and will give. If they do give now, don't take it for granted - take care of them as you would any donor.

Resources

  1. “Audience Development Through Community Networking” by Linda Donahue

Best practices in cultivating individual donors

Cultivating individual donors is unique to every organization. Below are suggestions to help you in framing your cultivation efforts.

Mission clarity – it all starts here: Know who you are.
  • What is the mission of your organization? Why is your work important now?
  • What is the “story” of your mission? Your elevator speech?
  • Leverage the power of your organization’s mission/story to build stakeholder engagement.

    For more information on developing a mission statement, Click Here.
Whose job is it?
  • Who’s responsible in your organization to cultivate individuals and what are their roles?
  • How is staff involved in the process?
  • How does staff role change as organization grows?
Identifying Stakeholders
  • Board Members
  • Subscribers (or Members)
  • Single-ticket buyers
  • Engaged community leaders (local business owners, etc.)
How to Manage Relationships with Stakeholders
  • Get to know your stakeholders. You are not operating in a vacuum – without your organization’s stakeholders your organization doesn’t exist.
  • What do stakeholders value about your organization? What do they not value? (Do more of the first and less of the latter.)
  • Concentric circles of connection – leverage stakeholder networks. Who do they know and would they be interested in your organization? Get to know the “friends of your friends.”
  • Say Thank You – Those two words go a surprising long way in your cultivation efforts.
Empowering Board Members to Fundraise
  • Create Opportunities to Showcase Organization – open rehearsal, behind the scene tours, dinner with the artists, etc.
  • Make it Easy – have materials (printed, website, etc.) at the ready, set goals for the organization and for individuals, support them through training or coaching through the “ask”
  • Building your board – make sure your organization’s board is running at capacity
  • Give, Get, or Get Off – make sure your board sticks with the policies you have in place.
Create Reasons to Give – Ask Opportunities
  • Challenge Grant
  • “Anniversary” Season
  • “Gimmick” Letter
    • Clear linking of money donated to programs, specific items secured (ex. PAWS - $27 buys antibiotics for 6 kittens and puppies with respiratory infections, etc.)
    • Very direct and strong appeal – The Hail Mary. Be careful with this! If you find yourself in desperate times, this may be a necessary ask. But how far do you go? Best way to ask, hopefully this is obvious, is to be honest. If your doors will close if you don’t reach a particular financial goal, tell them. Don’t cry wolf if you don’t need to – we all know how that ends.
    Remember - every personal encounter is an opportunity to ask.

Resources:

  1. How much do you ask for? http://www.allianceonline.org/FAQ/fundraising/how_do_i_figure_out_how.faq
  2. Writing a Mission Statement:
    http://nonprofit.about.com/od/nonprofitbasics/a/mission.htm

The following downloads are helpful resources to help you start designing your individual donor practices.

Making a cold call

Caveat emptor: Do not violate or abuse any applicable cold-call laws.

There are two ways to make cold calls. First, there’s the shotgun approach: If you have a ton of outreach money or a ton of volunteers, you can buy a huge list of names and start calling or emailing away. You already know that a three-percent conversion rate is worthwhile. You’re not afraid of having mass emails junked as spam before they even reach their targets. This, however, is not likely to be you. You have little time, little resources, and little patience. Your calls need to be to select individuals with some known disposition to your mission or your community. These should be prospects capable of larger contributions. You need to be a marksman.

  • The key to making a successful cold call, is to heat it up –learn more about the person you are calling. (There should be a compelling reason you’ve chosen the prospect in the first place.) Is she someone’s colleague, is he on another board? Are they on the donors list of another organization’s event or website? Try to figure out what motivates the prospect to give. If at all possible, get an introduction from someone you mutually know.
  • If you need to, practice your ask 'script' on people you know, get it right beforehand. Can you state your mission in one breath and still leave them breathless? Can you connect them to the organization without using verbal handcuffs? Can you talk with them about anything they are likely to ask? Are you ready to make a specific ask? Are you ready to send them more information? Prepare for a real conversation not a monologue!
  • The first 'no' does not have to be the last word. Ask them if they would like to receive your program schedule. Get the necessary additional information. Tell them about your next event and invite them, maybe put them on a 'comp' list – make them feel valuable to your organization.

Grantsmanship

Some Basics

Think of grant development as a more formalized fundraising process. You are still making an ask, but most often the contributor will tell you how and for what to ask.

Grants can come from giving foundations, corporations with giving programs (or sometimes called community relations departments), and government entities. Giving foundations range from small family foundations with very little guidance and possibly no interest in unsolicited proposals to community trusts that consolidate and distribute resources.

The field for grants is competitive and always adapting to the environment. Some foundations change their areas of focus every few years, or sometimes when there’s a turnover of executive staff. You need to keep current on grant guidelines – what might have excluded you last year may not pertain this year.

Restricted/Program Grants vs. Unrestricted/General Operating Grants

Grants you receive will fall into one of these two categories. Be sure you understand which you are requesting or have received.

Carefully read all grant guidelines and requirements before applying and after receiving support.

Prepping the organization

Prepping Your Organization

Most literature on grant seeking starts smack in the middle of the ABCs of Grant Development – at the point where you’re hunting down those generous foundations and are about to assemble a brilliant proposal. Be careful: A lot of nonprofits, even the big sophisticated ones, have suffered the curse of getting what they ask for – a big juicy grant that, because of a few extra promises in the proposal, has now whipped the nonprofit into new and unexpected directions. The tail has wagged the dog. This dilemma can disrupt the whole organization and drain resources in an attempt to meet unrealistic objectives. Imagine, in the business world, Ford Motor Company re-dedicating a whole factory to film-making. It doesn’t matter that the film will be on car assembly; the crew simply doesn’t have the proper skills (even if they have the proper knowledge), and actual manufacturing comes to a devastating halt. Once the project is over, the factory will probably close. So…

Affirm your organizational objectives, capabilities, and relevance

If you have to, re-visit your mission and review your objectives. Make sure that you have a clear understanding of what you need resources for and what your opportunities and threats are. Do a SWOT analysis of your organization. Make a three-year plan. (Some foundations actually give grants to help with strategic planning. The Chicago Community Trust, for instance, has MOD grants for such purposes.)

When you are solid on who you are as an organization and where you’d like to be in the future, you should start to:

Build proposal boilerplates

It’s not enough only to have a clear idea of what you do. You have to be able to articulate it. You have to make sure that you can compel your potential funders with a good, strong story about your work. Because grants are not a sure thing, you should become adept at pulling together proposal pieces for several foundations at a time. Making boilerplates, or a library, of the basic components of proposals that can be tweaked is a good way to save time and be prepared for deadlines that sneak up on you. Make sure you can show that:

Your mission is indispensable – without your organization or project the world would be a poorer planet. In order to back this assertion you will need to connect it to the real world: your community or "audience." Therefore, you excel at describing:

  • Why your audience needs you
  • How many there are, actually and potentially, and where they come from
  • How you reach them (many funders will ask about your outreach activities)
  • How you are going to learn from them so your mission stays relevant (many funders will ask that you have an evaluation section in your proposal)
Your objectives are:
  • clearly defined – on paper!
  • realistic for your organization’s or project’s capacity
  • relevant to enough people to make a significant positive impact
Your project plan is:
  • well thought out
  • realistic for your organization’s or project’s capacity
  • going to have a significant impact (yes, impact again)
  • clearly defined in time, space, and energy
You have a development strategy (revenue generating strategy) that is realistic for supporting your organization or project, which means you have thought out:
  • how and when resources will be spent (resources can be money as well as labor, equipment, or anything else that’s not free)
  • who will have the time to raise those resources
  • what strategy will be used to raise those resources
  • who is likely to give you the resources
  • who else is likely to give you the resources

Almost all funders worth their salt will ask you to touch on most or all of these aspects of your organization. And remember: If you start fudging this information on proposals to fit grant guidelines, it is likely to come back to haunt you. You will either be rejected or, worse, accepted and fail miserably to meet your proposed milestones.

Make supporting materials accessible

There are a number of written documents that many funders require beyond the proposal itself. These include financial and non-financial documents. It is helpful to establish a file with duplicate copies of each of these so that they can be easily accessed during the preparation process.

Non-Financial Documents

  • IRS 501(c)(3) status
  • Mission/Values/Vision Statement and overall goals
  • Names, titles and affiliations of Board members
  • List of key staff members with short biography (one paragraph)
  • Representative printed material, such as recent newsletters, programs, organizational brochures, etc.)Press coverage, such as reviews, feature articles, etc.

Financial Documents

  • Organization Budget for current fiscal year
  • Project Budget (if applicable)
  • Most recent audit or IRS 990 (if audit is unavailable)
  • Statement of Revenue/Expenses from most recent completed fiscal year
    Balance Sheet from most recent completed fiscal year. List of confirmed support from government, foundations, corporations for previous fiscal year and current fiscal year with amounts and purpose

Check the "competition"

Just from experience, you probably already know who else is doing what you want to do. These organizations may not really be competitors – in the nonprofit world everyone is supposed to play nice. Many foundations will ask you how you differentiate yourself from your peers and also how you collaborate with them. Try to articulate why they can’t do what you can and how you all get along. For instance, are you unique because:

  • you have better or different or broader skills or resources
  • you are in the right place at the right time – a different city, a different neighborhood, a different building…
  • you are more appealing to the people you want to serve (maybe you have a "cultural competency" – you perform in Spanish, for example)

On the other hand, you are grateful for your “coopetition” because they are:

  • great partners –funders love to hear about partnerships
  • great resources for learning how to do your project better – learn from their mistakes and successes
  • see who is funding them

After hammering out these broadly requested descriptions, you will be ready to be a master rainmaker! Now it’s time to find the funder!

 

Researching for potential sources of funding

Research

Most major funders are savvy in what "social revenue" their investments will accrue and they have developed guidelines that reveal their fields of interest and their criteria for giving. Although the individual board members of foundations can sometimes promote a personal project for personal reasons, if you do not have a natural individual contact with a foundation your time is better spent matching your mission and objectives to those revealed in the foundation’s literature and giving history. (These rules are often lost on small family foundations, which may be managed by a single relative or an investment manager who may disperse funds based on personal contacts. Such small foundations often do not have guidelines and can be assessed by a phone call to the primary contact, if one is found.)

Throw Out the Broad Net

When you have a well-defined mission, objectives and strategies, certain words or phrases will repeat themselves and define the areas of potential interest to funders. Using these areas to guide foundation searches will help you build a population of potential funders. The resources below will provide a wealth of information on thousands of foundations. Similar to tracking individual donors, as you come across good prospects, you should write down essential information for quick reference.

Donors Forum of Chicago
is an excellent local resource for researching funders. Most online resources are restricted to members; however, the Forum library is open to the public Mon-Fri noon – 5pm at:
Donors Forum of Chicago
208 South LaSalle Street, Suite 735
Chicago, IL 60604
(312) 578-0175

Guidestar
provides impressive online search capabilities that will bring up various documents and information about funders. Using Guidestar’s search engine requires you to join as a member. Different levels of membership – from free basic to premium – provide different levels of search capabilities and documents.

Foundation Center
also provides online search capabilities and five subscription plans, the lowest is about $20 a month.

The 990
If you have never heard of a 990, you soon will. It is officially called the “Return of Organization Exempt From Income Tax,” which is submitted annually to the IRS by all tax exempt organizations. These forms are required by law to be made publicly available. Both Guidestar and Foundation Center provide databases of 990s. These forms will provide you an official account of the financial size of a foundation, who its highest-paid staff and its board of directors are, and to whom the foundation has given grants to during the year of report.

Resources
The Foundation Center's Prospect Worksheet (.doc) will help you organize your research information.

What to Look for: The Foundation Prospect Worksheet will alert you to what to look for as you review the research material.

The Nonprofit Coordinating Committee of New York shows where to find information on different sections of a 990 (it does not show that the 990 asks for a listing of grants, which is typically attached).

Identifying the best match with your organization

The fit

As you sift through your foundation searches, you will begin to notice that there are key pieces of information that can help you decide whether a grantor is a good fit. Most search resources provide summaries of grantors that will help you answer some of these essential questions:

  • Does the grantor accept unsolicited proposals?
  • What are the subject-area, geographic, and grantee-type restrictions? (Do you need to be in education, dance, puppetry? Do you need to serve people in Kankakee?
  • Do you need to have a 501(c)(3)?
  • Are there deadlines? Do they need a letter of inquiry first?
  • What is the giving range? (Are the odds of getting a $500 grant worth your time?)
  • Are the grants renewable, multi-year, or ongoing? (Do you want to be committed to a grant that lasts just one year and requires you to develop new programming?)
  • Who have they given to in the past? (Anyone like you? Is that a good thing or a bad thing?)

Talk to a funder

Can you talk directly to a funder?
Ironically, one of the resources that emerging arts organizations utilize the least in determining whether a funder is a good fit is the funder itself. After searching a foundation’s web pages and 990s, and deciding that you’ve found a pretty good prospect, a call to one of its program officers (or the executive director if it is a small foundation) can be one of your most time-saving steps. Don’t be afraid to make the call! Most larger foundations will not mind answering your questions, as long as you already have a good idea of what you want funded. (If they do mind, you will find out soon enough with no harm done.) It is part of a program officer’s job to be liaison between a prospective grantee and the foundation’s decision-making body. Most officers are open to well-directed conversations, to listening to a couple project ideas and letting you know which one might be a better fit, or how to actually focus a proposal on certain points to be more attractive for a particular grant. Talking to a foundation can also reveal changes in guidelines that aren’t always obvious in written materials.

Proposal writing

Writing Your Proposal

Before you write a proposal be sure that you have found all the format requirements provided by the foundation, which may include page limits and order of proposal subjects. The information you developed in the section on Prepping Your Organization should be easily adaptable to most proposal requirements. While it is not a good idea to do a wholesale restructuring of your ideal project to fit the areas of interest for a grant, you should remember who your audience is and highlight those parts of your project that would make it compelling to the foundation’s review committee. To help you build your proposal, you may want to try the Logic Model system as described in the W. K. Kellogg Foundation guide (.pdf).

Whenever possible be factual about the issues your organization addresses, in its target population and in the opportunities and barriers to serving that population. Providing a solid case for your project is the best way to appeal to the emotional side of a grant maker – anecdotes should be kept short and should not dominate your narrative. Be concise about your proposed activities.

Above all, make sure your proposal is true to your mission and your capabilities. Few funders expect to underwrite an entire project and look for you to provide evidence of efforts to raise additional support. If you have not yet gathered other funders for support, it is legitimate to list those that have received proposals as ‘prospective’ funders. Never list funders as supporters when they have not yet confirmed support!

What to do after decision notification

After the exhilaration of receiving word that your organization has been awarded a grant, remember that your work is not done in the grants development process, but moving on to a stage through which you are in a strong position to build your relationship with that funder and affirm that the funder has made a wise and meaningful decision. Here are some tips for what to do after you’ve received the grant.
  • Send a thank you note for support. It may seem obvious, but people often forget. A funder has just invested in your organization and would like to know that you really appreciate the support and that it will make a difference.
  • Make sure that you provide appropriate and expected recognition for the support received. This might involve specific methods specified by the grantor or a more general request for public acknowledgement such as mention on your website, season or organizational brochure, programs, lobby donor lists, annual report, announcement from the stage, newsletter, etc. If you have received a large contribution, it is particularly important to work with your grant liaison to ensure that its recognition expectations are clear and met.
  • Complete required reporting according to the funder’s guidelines. Some funders require interim and final reports; others have specific forms to complete or information that they would like to see. Fulfill whatever reporting is required of your organization in a timely manner. Note what the reporting requirements are prior to implementing the project or using general operating funds to ensure that you collect and maintain the needed information.
  • Invite the grantor to the funded activity or other events that will give the funder an enhanced sense of what you do, how you do it, and who participates in what you do.
  • Carry out the activities as described in your proposal. However, even well thought-out proposals put to practice can run up against unexpected conditions. If you have received a grant that commits you to certain outcomes and you see that your project is falling short of deliverables or has had to take on a new set of objectives, advise your grantor of the changes as soon as possible. Depending on the scope of the changes, you may have to be prepared to renegotiate with the funder concerning the award. If you have applied for a grant, and prior to the grantor’s decision you have received further funding or other unexpected good news, notify the grant officer, as the change may advance your chances for funding.

Sponsorship

A sponsorship is not a gift; it is a business transaction, and you have a place at the negotiating table. A sponsorship relationship must be nurtured and maintained correctly to maximize the benefit to a nonprofit arts organization. Make sure you’re ready to solicit and maintain a lasting sponsorship relationship.

Cultural Consumers and Corporate Sponsorships
Corporate sponsors are not only interested in the numbers of audience members you can bring to a sponsored event, but also in the authenticity your art can bring to their brand. Their is a growing recognition among marketers in the idea of the cultural consumer - someone motivated by much more then just brand awareness, flashy advertising and limited choices. They have the power to seek what they need and they don't like being told what, where and when to buy. Marketers are now seeing the value at tapping into the cultural landscape - the landscape you are helping to create - and finding ways to partner with cultural orginizations for mutually beneficial relationships.

Links
The Donors Forum in Chicago is a great resource for finding the latest information on corporate giving, including sponsorships.
Donors Forum - Sponsorship

Special Events

Resources

  1. Quick start Check-list for fundraising event planning Template for Fundraising Event (PDF)
  2. Event Planning Toolkit - featuring: Online Courses, Effective Practices, Lending Library, Related Websites
  3. energizeink.com - Comprehensive coverage of fundraising events by experts and summaries and links to other useful websites.